Privacy statement
Stichting Poppodium Het Burgerweeshuis, located at Bagijnenstraat 9, 7411 PT Deventer, is responsible for the processing of personal data as described in this privacy statement.
Contact details
https://burgerweeshuis.nl/
Bagijnenstraat 9,
7411 PT Deventer
0570 619198
The Data Protection Officer of Stichting Poppodium Het Burgerweeshuis can be reached at privacy@burgerweeshuis.nl.
Personal data we process
Stichting Poppodium Het Burgerweeshuis processes your personal data because you use our services and/or because you provide this information to us yourself. Below is an overview of the personal data we process:
- First and last name
- Gender
- Date of birth
- Address details
- Telephone number
- Email address
- Other personal data you actively provide, for example by creating a profile on our website, in correspondence, or by phone
- Location data
- Information about your activities on our website
- Internet browser and device type
Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children to prevent data being collected without parental consent. If you believe we have collected personal data about a minor without permission, please contact us at privacy@burgerweeshuis.nl so we can delete this information.
Purposes for processing personal data
Stichting Poppodium Het Burgerweeshuis processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or promotional materials
- Being able to call or email you if necessary to provide our services
- Informing you about changes to our services and products
- Offering you the possibility to create an account
- Analysing your behaviour on our website to improve the website and tailor our products and services to your preferences
Automated decision-making
Stichting Poppodium Het Burgerweeshuis makes decisions based on automated processing that may have significant consequences for individuals. These are decisions made by computer programs or systems without human involvement (for example, by an employee of Stichting Poppodium Het Burgerweeshuis).
Data retention
Stichting Poppodium Het Burgerweeshuis does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected.
Sharing personal data
Stichting Poppodium Het Burgerweeshuis shares your personal data with third parties when necessary for the execution of the agreement or to comply with legal obligations. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality. Stichting Poppodium Het Burgerweeshuis remains responsible for these processing activities. We only share your data with other third parties with your explicit consent.
Systems and software we use
Stager – ticketing system
We process this data for:
- Sending tickets after purchase
- Contacting event visitors to provide additional service, such as extra visitor information
- Marketing purposes, such as informing visitors about upcoming events
Data is deleted when:
- A visitor requests deletion
- A visitor has not attended events or contacted the organisation for more than 10 years
- The organisation is dissolved
We share this data with:
- No one
Alternative?
Is there an alternative? Yes! We believe it’s important to give our visitors a choice. That’s why we offer the option to purchase your tickets without providing any personal details. You can do so at the box-office at Burgerweeshuis, Bagijnenstraat 9.
Stager – newsletters
We process this data to:
- Send our weekly newsletter
Data is deleted when:
- A visitor requests deletion
- A visitor has not attended events or contacted the organisation for more than 10 years
- The organisation is dissolved
We share this data with:
- No one
Google Analytics – website usage analysis
By using this website, you consent to data processing by Google. More information: Google Data Processing Amendment.
We process this data to:
- Track visitor behaviour on our website
Data is deleted when:
- Google customer support is contacted for deletion (see the amendment under “Data Deletion”
We share this data with:
- No one, unless Google is legally required to do so
Facebook / Instagram
By using this website, you consent to data processing by Facebook.
We process this data to:
- View conversion results from social media advertisements
Data is deleted when:
- You delete your data via your Facebook settings
We share this data with:
Alternative: Use cookie or ad blockers in your browser.
Cookies and similar technologies
Stichting Poppodium Het Burgerweeshuis uses functional, analytical, and tracking cookies. A cookie is a small text file stored in your browser when you first visit our website.
Functional cookies ensure the website works properly and remember your preferences. We also use cookies to optimise the website and to track your browsing behaviour so we can offer personalised content and advertisements.
During your first visit, we informed you about these cookies and asked for your consent.
You can disable cookies by adjusting your browser settings. You can also delete previously stored information. More information: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Viewing, modifying, or deleting data
You have the right to view, correct, or delete your personal data. You can do this via your account settings. You also have the right to withdraw consent, object to processing, or request data portability.
To exercise these rights, send a detailed request to privacy@burgerweeshuis.nl.
To verify your identity, we ask you to include a copy of your ID. Please black out your photo, MRZ, passport number, and BSN for privacy protection. Stichting Poppodium Het Burgerweeshuis will respond within four weeks.
How we secure personal data
Stichting Poppodium Het Burgerweeshuis takes data protection seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised changes.
If you suspect your data is not properly secured or there are signs of misuse, contact our customer service or privacy@burgerweeshuis.nl.
You also have the right to file a complaint with the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl/contact